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Please call 111 if you need emergency medical attention

If you need medical help between the hours of 6.30pm and 8am there are many services in place to treat people who urgently need healthcare, but it isn’t a serious or life threatening emergency.

If you are unsure of the service you need, or need immediate medical advice you should call NHS 111. They can give you advice and if you need to speak directly to a health care professional then they are available on the other end of the phone, whatever the time of day or night.

Walk in services are also available at Loughborough Urgent Care Centre.

If you do need to go to the emergency department, please think about if you can manage to get there using your own transport, or a taxi. Ambulances in the area will always prioritise the most serious cases first, so if your condition is not serious or life threatening and it’s safe to do so, we would recommend seeing if you can get family or friends to help you get to the emergency department. If you’re not sure, ring NHS 111 and they will advise you.

Please do not book an appointment or attend the GP Practice if: You think you might have coronavirus or in the last 14 days you've been to a country or area with high risk of coronavirus or you've been in contacts with someone with coronavirus instead call 111 if you need to speak to someone or use the NHS111 online coronavirus service https://111.nhs.uk/covid-19

Castle Mead Medical Centre awarded GOOD in all categories  from Care Quality Commissioning please follow link for the report https://www.cqc.org.uk/location/1-584924244

Latest News

**The surgery will be closed from 1:00pm on Thursday 22nd September for staff training.  The surgery will re-open on Friday 23rd September at 8:00am. If you require a doctor in an emergency between 1:00pm-6:30pm please call:  0300 3230671. After 6:30pm please call 111.

Enquiring about COVID vaccination certification. 

We are unable to issue this certificate at the practice. Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.

Proof of your vaccination status will be available on the NHSapp, which is also valuable for accessing your health records and ordering repeat prescriptions

Alternatively you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.

** Dail A Ride are happy to facilitate patients who may need to travel for their COVID Vaccinations and do not have transport please ring their number 01455 250462 to enquire**

 ** GET HELP NOW if you are thinking about suicide or going through a personal crisis there is help available, you don't need to face these thoughts and feelings alone https://www.startaconversation.co.uk/get-help-now**

**THE PRACTICE NO LONGER DOES FIT TO TRAVEL DOCUMENTS** 

 ** Castle Mead Medical Centre achieved GOOD in all areas of CQC inspection**

* Please look at the minor illness section of our website before booking a GP appointment**

In an emergency when the surgery is closed please call: 111

 

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website