Patient Participation Group

Noticeboard

Please call 111 if you need emergency medical attention

If you need medical help between the hours of 6.30pm and 8am there are many services in place to treat people who urgently need healthcare, but it isn’t a serious or life threatening emergency.

If you are unsure of the service you need, or need immediate medical advice you should call NHS 111. They can give you advice and if you need to speak directly to a health care professional then they are available on the other end of the phone, whatever the time of day or night.

Walk in services are also available at Loughborough Urgent Care Centre.

If you do need to go to the emergency department, please think about if you can manage to get there using your own transport, or a taxi. Ambulances in the area will always prioritise the most serious cases first, so if your condition is not serious or life threatening and it’s safe to do so, we would recommend seeing if you can get family or friends to help you get to the emergency department. If you’re not sure, ring NHS 111 and they will advise you.

Please do not book an appointment or attend the GP Practice if: You think you might have coronavirus or in the last 14 days you've been to a country or area with high risk of coronavirus or you've been in contacts with someone with coronavirus instead call 111 if you need to speak to someone or use the NHS111 online coronavirus service https://111.nhs.uk/covid-19

Castle Mead Medical Centre awarded GOOD in all categories from Care Quality Commissioning please follow link for the report https://www.cqc.org.uk/location/1-584924244

OUR WEBSITE IS CURRENTLY BEING UPDATED TO ENSURE THE INFOMRMATION ON IT IS ACCURATE - PLEASE BE AWARE THAT THIS WILL TAKE TIME AND WE ASK FOR PATIENCE.

N/B: ANY BLANK PAGES OR INFO IN RED IS OUT OF DATE AND YOU SHOULD CONTACT THE SURGERY TO CONFIRM YOUR REQUIERMENTS

CASAG stands for the Castle Mead and Stoke Golding Action Group. We were formed as a Committee on the 6th March 2008, under the watchful eye of Dr Patterson and we consist of ordinary patients like yourselves.

We are here to act as a liaison between staff and patients and we are also here to promote the positive side of health care and wherever possible, to encourage people to have an active role in determining their own health and well-being.
There may be activities on health issues for you to attend and we will try to make them as varied as possible, as well as self-help groups with selected patients talking about their own health problems. We produce a newsletter once every quarter.

Patient Group Meeting are held on the first Wednesday of every other month please ring reception to confirm the time and venue it usually starts at 6:15pm.

We would like to know how we can improve our service to you and how you perceive our surgery and staff.

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance

The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

CASAG December newsletter 2021

Minutes July 2020

Minutes December 2019

Minutes November 2017

minutes September 2017

Minutes June 2017