When We Are Closed
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
Call 999 in an emergency or if somebody is seriously ill or injured - Chest pains and / or shortness of breath constitute an emergency.
Always call 999 if someone is seriously ill or injured and their life is at risk. A call operator will advise you on what will happen next.
Examples of medical emergencies include (but are not limited to):
Difficulty in breathing
Severe loss of blood
Severe burns or scalds
Severe allergic reactions.
If you’re unsure whether or not it’s an emergency, you can dial 111 (NHS 111) at any time.
Do you really need to go to the Emergency Department?
Emergency departments should only be used in an emergency or life-threatening situation. If you don't need emergency care, please consider one of the alternatives below.
Urgent & Emergency care:
For urgent medical attention or if you require medication in an emergency when the surgery is closed emergency care is provided by DHU Healthcare:
Fosse House Patient Line
0300 323 0671
Fosse House HCP number
0300 323 0672
When to visit an Urgent Treatment Centre (walk-in centre or minor injury unit)?
You can go to an urgent treatment centre if you need urgent medical attention, but it's not a life-threatening situation.
Call NHS 111
If you have an urgent but non life-threatening medical concern, you can get advice by calling NHS 111. Our highly trained advisers will ask about your symptoms and then advise you on what to do next.
NHS 111 is available 24/7 and is free.
The adviser will direct you to the right place of care, which can include:
sending an ambulance
connecting you to a nurse,
emergency dentist or GP
booking a face-to-face appointment (where available)
providing self-care advice
Ways to contact NHS 111
Urgent Treatment Centres
An Urgent Treatment Centre can give you advice and treatment for minor injuries and ailments. You don’t always need an appointment and anyone can use the service – including those who are not registered with a GP. Urgent Treatment Centre opening hours can be found on NHS.UK
Find your nearest urgent treatment centre
A pharmacist can give advice on a minor injuries or illnesses, such as infections, cold and flu, travel advice and rashes. They can also prescribe certain medicines including emergency contraception, flu vaccines and emergency supplies of your regular prescriptions.
They often have a private consultation room if you need to talk to them in confidence.
Find your local pharmacy
Our Leicester, Leicestershire and Rutland urgent care offer is a truly integrated service for
patients, covering everything from planned care to urgent and emergency care.
The different types of service we deliver make us unique amongst health care providers. These include:
GP and primary care services
GP out of hours services
Urgent care and treatment centres
24/7 home visiting services
Overnight community nursing overnight
Primary care within Emergency Departments (ED)
24/7 clinical navigation HUB (GP led telephone clinical assessment, advice and signposting)
Children & Young Persons Mental Health Navigation Service
Clinical Support Provision for Rainbows Children’s Hospice