Fitness to fly/Travel

Please call 111 if you need emergency medical attention during this time:

If you need medical help while we are closed there are many services in place to treat people who urgently need healthcare, but it isn’t a serious or life threatening emergency.

If you are unsure of the service you need, or need immediate medical advice you should call NHS 111. They can give you advice and if you need to speak directly to a health care professional then they are available on the other end of the phone, whatever the time of day or night.

Walk in services are also available at Loughborough Urgent Care Centre.

If you do need to go to the emergency department, please think about if you can manage to get there using your own transport, or a taxi. Ambulances in the area will always prioritise the most serious cases first, so if your condition is not serious or life threatening and it’s safe to do so, we would recommend seeing if you can get family or friends to help you get to the emergency department. If you’re not sure, ring NHS 111 and they will advise you.

Castle Mead Medical Centre awarded GOOD in all categories  from Care Quality Commissioning please follow link for the report


calendar_penYou may make a routine appointment with whichever Doctor you choose, but remember that it is always helpful to see the same Doctor with the same problem.One appointment one problem please.

If you have booked a telephone consultation - please be aware that the time shown is not the time the doctor will ring you.  We are not able to give a time when a doctor will call you - it will be sometime that day.  The doctor will only try and call you twice - if this is not successful you will need to re-book the telephone consultation for another day.

Please do not make an appointment with the Doctor to chase your referral, ask our secretaries who can chase it up for you, (all the Doctor would do is ask the secretaries, so cut out the middle person). Thank you

Avoid the queues - register with reception for the online services allowing you to book appointments,order repeat prescriptions and allow you access to your medical records 24hrs a day, 365 days a year .



Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website