Please call 111 if you need emergency medical attention

If you need medical help between the hours of 6.30pm and 8am there are many services in place to treat people who urgently need healthcare, but it isn’t a serious or life threatening emergency.

If you are unsure of the service you need, or need immediate medical advice you should call NHS 111. They can give you advice and if you need to speak directly to a health care professional then they are available on the other end of the phone, whatever the time of day or night.

Walk in services are also available at Loughborough Urgent Care Centre.

If you do need to go to the emergency department, please think about if you can manage to get there using your own transport, or a taxi. Ambulances in the area will always prioritise the most serious cases first, so if your condition is not serious or life threatening and it’s safe to do so, we would recommend seeing if you can get family or friends to help you get to the emergency department. If you’re not sure, ring NHS 111 and they will advise you.

Please do not book an appointment or attend the GP Practice if: You think you might have coronavirus or in the last 14 days you've been to a country or area with high risk of coronavirus or you've been in contacts with someone with coronavirus instead call 111 if you need to speak to someone or use the NHS111 online coronavirus service

Castle Mead Medical Centre awarded GOOD in all categories  from Care Quality Commissioning please follow link for the report

global air travel

Travel Vaccinations:

Castle Mead Medical Centre only provides routine NHS travel vaccinations. We do not provide any Private Travel Vaccination (Those vaccines chargeable on the NHS).

Free travel vaccinations

Travel vaccinations are available to patients with the following vaccinations being provided free of charge:

#Diphtheria, tetanus and polio (combined booster)


#Hepatitis A (including when combined with typhoid or hepatitis B)


#(MMR) Measles, Mumps and Rubella

 The reason these vaccines are provided free of charge is that they protect against those diseases that are thought to represent a significant risk to public health if they were to be brought into the UK.

Private travel vaccinations

The following vaccinations are NOT available at the surgery:

#Hepatitis B (when not combined with hepatitis A)

#Japanese encephalitis and tick-borne encephalitis

#Meningitis vaccines


#Tuberculosis (TB)

#Yellow fever

If you require any routine NHS vaccinations, above, relating to foreign travel you will need to ensure that you have been to a private travel clinic before booking an appointment at the surgery.

Once you have been for a private travel appointment and have received a vaccination certificate/plan from them please email/bring/post it to the surgery at least 8 weeks before you Travel. Once we have the form we can then organise a phone appointment with our practice nurse to go through your vaccination requirements and needs from your medical records.

The nurse will then order your vaccine and book you in for a face to face appointment to give you the vaccinations.

Please be aware:

1) Due to timescales and appointment availability you need to start the process at least 10 weeks prior to travel.

2) These vaccines have to be ordered as they are not a stock vaccine.

3) Vaccines need to be given at least 2 weeks before you travel to allow the vaccines to work. 


There is further information about countries and vaccinations required on the links below

Travel vaccinations - NHS (

Europe Europe & Russia North America North America
Central America Central America South America South America
Caribbean Caribbean Africa Africa
Middle East Middle East Central Asia Central Asia
East Asia East Asia Australasia Australasia and Pacific

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website