Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for 1 of 4 reasons:
Important - These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Read general information such as:
Castle Mead Medical CentreTel: 01455 637659
Stoke Golding SurgeryTel: 01455 212526
Fitness to fly/Travel
Please call 111 if you need emergency medical attention during this time:
If you need medical help while we are closed there are many services in place to treat people who urgently need healthcare, but it isn’t a serious or life threatening emergency.
If you are unsure of the service you need, or need immediate medical advice you should call NHS 111. They can give you advice and if you need to speak directly to a health care professional then they are available on the other end of the phone, whatever the time of day or night.
Walk in services are also available at Loughborough Urgent Care Centre.
If you do need to go to the emergency department, please think about if you can manage to get there using your own transport, or a taxi. Ambulances in the area will always prioritise the most serious cases first, so if your condition is not serious or life threatening and it’s safe to do so, we would recommend seeing if you can get family or friends to help you get to the emergency department. If you’re not sure, ring NHS 111 and they will advise you.
Castle Mead Medical Centre awarded GOOD in all categories from Care Quality Commissioning please follow link for the report https://www.cqc.org.uk/location/1-584924244
You may make a routine appointment with whichever Doctor you choose, but remember that it is always helpful to see the same Doctor with the same problem.One appointment one problem please.
If you have booked a telephone consultation - please be aware that the time shown is not the time the doctor will ring you. We are not able to give a time when a doctor will call you - it will be sometime that day. The doctor will only try and call you twice - if this is not successful you will need to re-book the telephone consultation for another day.
Please do not make an appointment with the Doctor to chase your referral, ask our secretaries who can chase it up for you, (all the Doctor would do is ask the secretaries, so cut out the middle person). Thank you
Avoid the queues - register with reception for the online services allowing you to book appointments,order repeat prescriptions and allow you access to your medical records 24hrs a day, 365 days a year .
We are pleased to see our patients at home if they are too ill or infirm to visit the surgery.
All we ask is that requests for home visits are telephoned to the surgery before 10.30am, if possible
The GP’s are able to deal with a small number of telephone consultations each day.
If you feel this is appropriate you may book these appointments in the usual way.
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