At Castle Mead our telephone lines remain open until 6:30pm

Occasionally the afternoon sessions are between 2pm and 4pm.

We are now providing occasional pre bookable clinics at our Stoke Golding Site on a Monday afternoon so please ask when booking is available. Emergencies after 11am will usually be seen at the main surgery.

Since October 2022 the practice has had several appointments available via the local Extended Access provision which is run on our behalf by the Hinckley and Bosworth Federation. 

These appointments are available to all our patients and are with local GPs who cover the service for the Federation. 

Appointments are always after 6.30pm and on a Saturday. 

If you are offered one of these appointments please DO NOT reject it as it could delay you getting another so quickly.

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Emergency care is provided by DHU Healthcare

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Our Leicester, Leicestershire and Rutland urgent care offer is a truly integrated service for patients, covering everything from planned care to urgent and emergency care.

The different types of service we deliver make us unique amongst health care providers. These include:

• GP and primary care services
• GP out of hours services
• Urgent care and treatment centres
• 24/7 home visiting services
• Overnight community nursing overnight
• Primary care within Emergency Departments (ED)
• 24/7 clinical navigation HUB (GP led telephone clinical assessment, advice and signposting)
• Children & Young Persons Mental Health Navigation Service
• Clinical Support Provision for Rainbows Children’s Hospice

Urgent Treatment Centres

An Urgent Treatment Centre can give you advice and treatment for minor injuries and ailments. You don’t always need an appointment and anyone can use the service – including those who are not registered with a GP. Urgent Treatment Centre opening hours can be found on NHS.UK

Find your nearest urgent treatment centre

Pharmacies

A pharmacist can give advice on a minor injuries or illnesses, such as infections, cold and flu, travel advice and rashes. They can also prescribe certain medicines including emergency contraception, flu vaccines and emergency supplies of your regular prescriptions.

They often have a private consultation room if you need to talk to them in confidence.

Find your local pharmacy