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Castle Mead Medical Centre awarded GOOD in all categories  from Care Quality Commissioning please follow link for the report http://www.cqc.org.uk/location/1-584924244

ARE YOU FED UP WITH PHARMACIES ORDERING MEDICINES YOU DID NOT ORDER!! TAKE BACK CONTROL AND REGISTER FOR ONLINE SERVICES AND ORDER YOUR OWN PRESCRIPTIONS,  THEY CAN BE SENT ELECTRONICALLY TO THE PHARMACY TO COLLECT

NHS CUSTOMER SERVICES

We're here to help


We can help sort out problems or questions you have about any aspect of the services made available by NHSLeicesterCity or NHSLeicestershireCounty and Rutland. Our team can be contacted by patients, their relatives, friends or carers by phone, fax, letter or email. Customer Services incorporates the Patient Advice and Liaison Service (PALS). Our role includes:

  • advice and support to patients, their families and carers
  • where to come if you have comments or suggestions about the NHS
  • assistance with sorting out problems quickly on your behalf
  • contact details for further help, such as voluntary organisations
  • registering with or changing your GP or NHS dentist
  • explaining prescription, dental and other charges


How to contact us


For help and general enquiries, write to:
Customer services team

St John's House

30 East Street

Leicester LE1 6NB

 

Telephone us on: 0116 295 7011
Fax us on: 0116 295 1457



 
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