• CASAG PPG Mission Statement 

  "Working together to make the patient experience a positive one" 

  By working together, we will help promote outstanding healthcare at Castle Mead and Pine Close surgeries. We will contribute towards the continuous improvement of services by offering practical support to the surgery through various campaigns.

  CASAG stands for the Castle Mead and Stoke Golding Action Group.

  The group was formed as a Committee on the 6th March 2008, under the watchful eye of Dr Patterson and consists of patients registered at the surgery and who want to help shape the future of the practice by working with others. The group are here to act as a liaison between staff and patients and we are also here to promote the positive side of health care and wherever possible, to encourage people to have an active role in determining their own health and well-being.

  
  There may be activities on health issues for you to attend and we will try to make them as varied as possible, as well as self-help groups with selected patients talking about their own health problems. We produce a newsletter once every quarter. We would like to know how we can improve our service to you and how you perceive our surgery and staff.

  
  Patient Group Meeting are held every other month with the time and venue being advertised on this page. However most meetings run from 6:00pm to 7.00pm.

  CASAG 2023 PPG Meeting Terms of Reference

  We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

  We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

   

  To sign up please click on the Sign Up tab at the top of this page, complete it and press send to return it to the practice.

  We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

  Many thanks for your assistance

  Meeting Minutes

  March 2023 Minutes

  April 2023 Minutes

  April 2024 Minutes

          June 2024 Minutes

          September 2024 Minutes

• The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.