Fitness to fly/Travel

Please call 111 if you need emergency medical attention during this time:

If you need medical help while we are closed there are many services in place to treat people who urgently need healthcare, but it isn’t a serious or life threatening emergency.

If you are unsure of the service you need, or need immediate medical advice you should call NHS 111. They can give you advice and if you need to speak directly to a health care professional then they are available on the other end of the phone, whatever the time of day or night.

Walk in services are also available at Loughborough Urgent Care Centre.

If you do need to go to the emergency department, please think about if you can manage to get there using your own transport, or a taxi. Ambulances in the area will always prioritise the most serious cases first, so if your condition is not serious or life threatening and it’s safe to do so, we would recommend seeing if you can get family or friends to help you get to the emergency department. If you’re not sure, ring NHS 111 and they will advise you.

Castle Mead Medical Centre awarded GOOD in all categories  from Care Quality Commissioning please follow link for the report


If you feel that you need to see a GP today we will try and ensure that you are able to discuss your concerns with a clinician on the day. It will help considerably if you can observe the following when seeking an appointment as an emergency:

Non-Urgent Conditions:

Ongoing, stable conditions.

Repeat prescription requests.

Sickness certificate requests.

Routine test requests.

Chasing hospital referrals. (please speak to our secretaries)

The above conditions and requests do not require an emergency appointment.

Urgent Conditions:

Chest Pains.

 Wheezing Earache

Painful Eyes.


Stomach Pains.

Any severe pain.



Please request an emergency appointment for the above conditions.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website