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Welcome to Castle Mead Medical Centre
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As we start 2024 we thought we would share with you some of the phenomenal work we have been doing throughout 2023.
We currently have a record number of patients registered with us: 10704 up from 10550 in 2022 and 9800 in 2016
In 2023 the total number of appts we provided were 61,111
51,996 (85%) of those we’re face to face with the national average being 70%.
30,992 (50%) of those appointments were on the same day.
Only 11% of our appointments were via telephone with the national average being 26%
Unfortunately, there were 2085 DNA's (Did not attends) coded that year. That averages out at 174 appointment a month that could have gone to someone else.
2023 GP Patient Survey
Improved Patient Communication
As well as working with our Patient Participation Group to develop our new Newsletter we have also now set up a Facebook site for the surgery where we will regularly post updates and news items.
Our Facebook address is Castle Mead Medical Centre and Pine Close Surgery.
Please like our page and keep informed.
If you would like more information about or from our Patient Participation Group please look at the Patient Group Section of the Website.
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Access to Medical Records:
As your GP practice, we have been asked to provide you with access to your full medical record via the NHS app (and NHS website) if you have a suitable NHS login. As a practice we have decided to ask your permission first, as this gives us a chance to check your understanding and be sure access to your data is safe for you before you opt in.
We are aware that not everyone will want access to their full record on the internet at this time, and some patients may have concerns about their personal medical records being made available on their smartphones or online, especially if other people have access to their devices.
If you know you will want to Opt In and get access, please find further information contained in the Access to Records Part of our website.
Whether you Opt in or Out you can change your mind at any time by contacting the practice.
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Castle Mead Medical Centre achieved 'GOOD' in all areas of their CQC inspection
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URGENT NOTICE - PLEASE DO NOT park in The Maples car park - You will receive a fine from the company who monitor their car park
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Castle Mead was established in 1991 by the partners moving into the present building from the Health Centre. We were the first ever practice to be awarded the British Standards Institutions’ award for quality assurance and we are committed to providing our patients with care of the best quality.
The Stoke Golding Surgery
In July 1990 the practice opened a branch surgery for patients living in Stoke Golding, Dadlington, Higham on the Hill and Stapleton.
The surgery is conveniently located for the residents of these villages and our nurse offers a full range of support services, similar to those listed further on in this leaflet.
At Stoke Golding surgery patients may collect their prescribed medication at the surgery. Some items, such as antibiotics, are available at the surgery at the time of the consultation. Other non-urgent prescriptions, including repeat prescriptions, can be ordered for collection the following working day.
If you require medication urgently when the surgery is closed, please contact the main surgery on: 01455 637659
(Site updated 11/04/2024)
For appointments and prescriptions please use the
Online Services link above. Alternatively, just click
here.